Privacy policy

Entrudo recognizes the importance of protecting your personal data, whatever its nature, and values, above all, honesty and transparency, so that it is possible to build a solid and lasting relationship with our customers, based on on trust and mutual benefit. Therefore, and with the entry into force of the new General Data Protection Regulation of the European Union (EU 2016/679), we have developed a set of security measures aimed at protecting your data.

By browsing our site you are consenting to the terms described in this Privacy Policy. And so there is:

Respect for the client's wishes

We respect the privacy and security of your personal data, so we ensure respect for the customer's wishes and their autonomous, free and uncomplicated management of their privacy preferences.

Good habits

Entrudo, as the personal data controller, determines the purposes and means by which your personal data is processed, including all applicable security measures. We guarantee that your personal data is processed in Portugal in a correct and lawful way and in accordance with good practices.

Strict necessity

When processing data that can identify you personally, directly or indirectly, we apply the principle of strict necessity. For this reason, the use of your personal data will always be minimal, so as not to exceed the original purpose for which they were collected and/or processed.

Your personal data is collected and processed by Entrudo, only for purposes strictly related to the use of this website, the services associated with it and the sale of products, management and improvement of the Loyalty Program, direct marketing and customer support management. 

Entrudo always seeks to maintain the relationship with its customer and provide them with the appropriate benefits, information and relevant content related to our brand. Your data will only be processed for these specific, explicit and legitimate purposes, and will not be further processed in a way that is incompatible with these. The data collected and processed are adequate, relevant and not excessive in relation to these purposes.

However, your personal data may also be used for other processing operations within the limits of such applications. In particular, your personal data may be processed for the following purposes:

a) when you make a purchase on this website, we collect your personal data (for example: email address, delivery address and telephone number) in the purchase form, only for the purposes of selling, sorting and transporting the products ordered by yes; b) when you register, we collect your personal data in order to simplify the processing of your future orders; when you subscribe to the newsletter, we collect your email in order to offer you this service;

c) when you browse our website, we collect cookies. Depending on your management of Cookies on our website and your interaction with us, we use some information collected by Cookies in order to ensure proper functioning on the website, highlighting the proper display of content, remembering your cart, remembering your registration, adapting your screen resolution, to improve our offers, among others. This information includes registration data, location, duration of your session, products you have selected, your device, your browser and your IP address.

d) when you browse our website and later visit platforms where the advertising format exists (social networks, google and other partners of these networks) you may be impacted by ads from our brand. We will also use the data to reach new potential customers who may be interested in our products.

Your personal data may be communicated to Entrudo service providers for the purpose of providing services, to judicial, tax and regulatory authorities, for the purpose of complying with legal requirements.

However, if you have any questions regarding this Policy, you can contact us at the following email address: geral@entrudo.com.

Your data are kept by Entrudo for the purposes described herein for the time necessary for the aforementioned purposes, unless the personal data in question are necessary to prove compliance with obligations, while the statute of limitations of the corresponding rights has not expired, or if there is a longer period of data retention imposed by law.

When your personal data is no longer needed, it will be removed from our systems and records or kept anonymous so that you cannot be identified from them.

To know more about Klarna's privacy politics, here.