I need help. Who can I talk to?
Please send an email to firstname.lastname@example.org or click on the Contacts option and send us a message. We will get back to your shortly: Carnival is three days, but we will answer you in one.
How do I purchase an item?
Add your favorite Entrudo to the shopping cart, selecting the size and quantity, and click on Buy;
Create a new account and add your email;
Fill in the shipping information;
Make the payment;
Check that your shipping address matches the billing address;
Review the data and complete the purchase;
Receive them at your home and experience Carnival all year long!
How long does it take for my order to arrive?
Shipping by express CTT is done within 24 hours in Portugal, 7 working days for the islands of Madeira and Azores, 3 working days for Spain and up to 7 working days for other European countries. For the rest of the world takes about 10 working days.
How much is the shipping fee?
Shipping to Portugal, shipping is free and to other European Union countries, 20€.
How long do I have to wait to be refunded?
Depending on the bank, you will receive your refund amount 2-3 days after the return.